State Farm® Insurance Agent Natalie Burkhaulter

"I am SO happy I switched to this State Farm office! After months of terrible service and lies working with Liz Olvera’s office, this office was a God-send. They have been communicative and prompt with responses from day 1. They even helped me transition smoothly from the bad office to theirs. Rebecca in particular has been awesome. She always contacts me personally to address and talk me through any questions I have or changes to my policy. The customer service alone is worth 5 stars, but it is clear this office is well managed and that they care about their customers. Thank you!"

"Title: Exceptional Customer Service from Rebecca Smith at State Farm I recently had the pleasure of working with Rebecca Smith at State Farm, and I can't say enough about the exceptional service she provided over the phone. From the first call, Rebecca greeted me with a warm tone and made me feel like a valued customer. Throughout our conversations, Rebecca demonstrated a deep understanding of my insurance needs and went above and beyond to ensure I got the coverage that was right for me. She patiently answered all my questions and explained everything clearly and concisely. What truly sets Rebecca apart is her dedication to her customers. Despite our interactions being solely over the phone, she made sure to follow up with me to ensure I was satisfied with my coverage and to see if there was anything else she could assist me with. It's evident that she genuinely cares about her customers and their well-being. I highly recommend Rebecca Smith to anyone in need of insurance services. Her professionalism, attention to detail, and commitment to customer satisfaction make her an invaluable asset to State Farm. Thank you, Rebecca, for your outstanding service!"

"I got my auto insurance today with help from Chris Rose, to be honest i knew nothing about insurance before talking to him, he kindly shared his screen and explained it to me for an hour. thank god or knowing me i’d probably get scammed from someone else somehow . I’d highly recommend him and his team they are genuine good people trying to help."

"Laura and the staff are so welcoming and friendly!! Recently switched over to SF for my auto policy. She made the process smooth. We were ALSO able to get my dad a better deal on his auto and home owner policy by switching over today. I had to be the translator for my dad throughout the whole process, we appreciate Laura for her patience!!"

"That was an amazing experience. I believe the "communication" with the representative at State Farm, including in-person, is really nice for us to understand, compare, or make sure about policies. I do recommend this company, particularly to those who are not so familiar with insurances. In addition, insurance fee was also comparable with other major companies. No reason to rate them less than 5 stars!"

"I recently moved to Texas from another state and was informed by my previous State Farm agent that I would have to rewrite my policy with a new agent here in Texas. I haven't had the best experience with my former agent, so I started looking at different insurance companies. Before I'd made a decision, Chris called me from Natalie's office to get the ball rolling on switching me over within State Farm. I was very impressed by how courteous and professional he was and I appreciated that he took the initiative. Chris answered all of my questions clearly and was patient with me when I needed to look up certain information for him. He was also kind enough to ask me how my day was going and how I'm liking Texas. It was clear to me that if I work with them, I will have a much better experience than I had with my previous agent. I'm grateful he reached out to me!"

"I was shopping around for an Insuarance and I’m glad I found this State Farm agent, they offered the best deal and after becoming a customer, they invited me to their office, I met Natalie, we reviewed the policy and she recommended great benefits for me and my family. Is nice to have a personalized service, great job 👏…"

"I've worked with this group since March of 2023. When I first met with them we reviewed my automobile insurance and they were able to save me substantial money from my previous insurance. I recently experienced a home disaster, with the first floor of my home being flooded. I worked with Rebecca with a couple of issues and she went out of her way to call my insurance adjuster to help speed up the temporary housing process. Everyone at the office is knowledgeable, professional and friendly. If you looking for insurance help, check them out."

"How do I start this… first I call to the office not knowing how to start, completely clueless. I quickly got transferred to Chris, who is down to earth, very informative, and detail to attention to all my needs. We called in during our lunch, and Chris made us feel like we are chatting with an old friend at the same table. He is definitely awesome and I will stay with him as long as possible knowing he will be on my side at all time."

"I had a fantastic experience working with Chris from State Farm to find a car insurance policy that beat fit my needs. Chris was easy to talk to, very supportive, and I found him relatable. I was able to get my car insurance coverage for just under $150 per month that my bank required for the loan on my vehicles. Thanks Chris for your help!"