State Farm® Insurance Agent Natalie Burkhaulter
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Colston Rawls
July 1, 2025
5
out of
5
rating by Colston Rawls
"Quick response and follow up every step of the way! Rebecca always takes great care of me"
We responded:
"Thank you, Colston, for your wonderful feedback! I'm glad to know that our quick response and follow-up met your expectations. If you have any further questions or need assistance, feel free to reach out. We're here to help!"
Sai Ganesh Gowli
June 25, 2025
5
out of
5
rating by Sai Ganesh Gowli
"Chris Rose is a polite and professional guy to work with."
We responded:
"Thank you for the kind words! We're glad to hear Chris made a great impression — we appreciate your support!"
Brian Goodwin
June 18, 2025
5
out of
5
rating by Brian Goodwin
"My family moved to Texas a few months back and had to switch our insurance. I googled local offices and found Natalie's office, which was closest to the house and had the highest reviews. After working with them, we were able to establish life insurance and the added discount for the entire combined policy paid for it! HUGE shootout to Rebecca and Sarah! You guys were so awesome in helping us through this process! Thank you!"
We responded:
"Thank you so much for sharing your experience! We’re thrilled our team — especially Rebecca and Sarah — could help make the move and insurance process smooth for your family. We appreciate the shoutout and your support! "
j h
June 17, 2025
5
out of
5
rating by j h
"Rebecca is a Rock Star in customer relations! She handled all my needs in record time, and very professionally! Fantastic response times! Highly recommend Natalie's team!"
We responded:
"Thank you for your auto and homeowners insurance business! We are happy to have you as part of our State Farm family!"
Roland Schmitt
June 10, 2025
5
out of
5
rating by Roland Schmitt
"Sarah Swords was a wonderful agent for me. Great communication, friendly, responsive, & the best rates I could find anywhere. Couldn't have asked for a better experience!"
We responded:
"Thank you for the awesome feedback! We're so glad Sarah was able to provide a great experience and help you find the best rates. We appreciate your support!"
Apoorva V
May 28, 2025
5
out of
5
rating by Apoorva V
"Natalie and team made it a seamless process transferring renters insurance policy from one location to another. Chris patiently explained me about all the details on the auto insurance and the renters insurance. Would recommend Chris to anyone looking to shift to SF!"
We responded:
"Thank you so much for sharing your experience! We’re happy to hear that the team made your renters insurance transfer smooth and easy. Big thanks to Chris as well for taking the time to walk you through the details — we’re lucky to have him on our team. We truly appreciate your recommendation and are always here to help with any insurance needs!"
Samuel Gloshen
May 27, 2025
5
out of
5
rating by Samuel Gloshen
"Every time I have an account issue or am changing to a different car to insure Natalie Burkhaulter and Rebecca Smith have always taken care of of me and a timely and professional manner. 5/5 would definitely recommend to anyone and everyone who is seeking good customer service with their car insurance"
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that Rebecca have consistently provided you with timely, professional service. It means a lot to us that you’d recommend our team to others — delivering great customer service is what we strive for every day. We truly appreciate your trust and loyalty!"
Angie B
May 21, 2025
5
out of
5
rating by Angie B
"I am so appreciative of the communication on our recent claims for our home and car due to the crazy hail storms we get. Rebecca at the office checks in frequently, provides updates and information, and makes the claims process stress free!"
We responded:
"Thank you so much for your kind words! We’re so glad to hear that Rebecca was able to support you through the claims process and help make a stressful situation a little easier. We know how tough those hail storms can be, and our team is always here to help however we can. We truly appreciate you taking the time to share your experience with us!"
sanchit varshneya
May 15, 2025
5
out of
5
rating by sanchit varshneya
"I’ve been having a tough time getting traction on a home insurance claim with State Farm, but Rebecca from the agency has been absolutely outstanding. She’s gone out of her way to keep me updated, advocate on my behalf, and make sure the process keeps moving. It’s been a huge relief to have someone so proactive and professional in my corner. Truly grateful for her help!"
We responded:
"Hi Sanchit, your 5-star rating speaks volumes. We're thrilled to hear about your positive experience and are committed to maintaining the highest standards. We hope to have the opportunity to serve you again."
leslie sherwood
May 14, 2025
5
out of
5
rating by leslie sherwood
"I have never been so happy with an insurance company like I am with this group! The turnaround time, the high level of service and friendliness is top notch. Rebecca S. has been a godsend to me. I can't say enough about her because there is not enough room. :-) In fact, everyone I have worked with has provided stellar service. I'm extremely grateful for Rebecca though who always takes the time to explain things to me to where i don't feel like an idiot. HIGHLY HIGHLY RECOMMEND!!!!"
We responded:
"Thank you so much for your wonderful review, Leslie! We are thrilled to hear that you have had such a positive experience with our team, especially with Rebecca. Your kind words and recommendation mean the world to us. If you ever need anything in the future, please don’t hesitate to reach out. We’re here to help!"
Sherri Werthmann
May 1, 2025
5
out of
5
rating by Sherri Werthmann
"Great experience working with Sarah! Bound my HO and auto policies that Natalie and I discussed earlier today. Reviewed some coverages and verified the higher wind deductibles we chose to take. Very pleasant experience and look forward to working with Sarah!"
We responded:
"Thank you, Sherri, for sharing your positive experience! I'm glad to hear that Sarah was able to assist you with binding your home and auto policies. It's wonderful that the coverage review and deductible choices went smoothly. We're here for any future insurance or financial services needs or questions you might have. Looking forward to continuing to work together!"
Krishna Patel
April 28, 2025
5
out of
5
rating by Krishna Patel
"Sarah was fantastic and helped me through the process of getting auto and home quotes. She was very responsive and helped me get multiple quotes as I asked for several things. I would absolutely recommend her!"
We responded:
"Thank you, Krishna, for sharing your experience! I'm happy to hear that Sarah was able to assist you effectively with your auto and home quotes. Her responsiveness and dedication to providing multiple options truly make a difference. If you need any further assistance or have more questions, feel free to reach out. We're here to help!"
Taylor Cole
April 28, 2025
5
out of
5
rating by Taylor Cole
"Sarah is so helpful and very attentive. She is always a joy to talk to and makes everything so easy!"
We responded:
"Thank you for your 5 star Review Taylor! We're thrilled to hear about your positive experience and are committed to maintaining the highest standards. We look forward to assisting with all of your insurance and financial service's needs! "
Sai Sankar Meenakshi
April 17, 2025
5
out of
5
rating by Sai Sankar Meenakshi
"I got a Non-Owner insurance policy with them, and the experience was great! Sarah assisted me throughout the process. She was incredibly helpful, knowledgeable, and made everything smooth and easy."
We responded:
"We're thrilled to hear about your positive experience and are committed to maintaining the highest standards. We look forward to assisting with all of our insurance needs. Welcome to the State Farm family. "
ZENO FE INC
April 8, 2025
5
out of
5
rating by ZENO FE INC
"I wanted to take a moment to express my sincere appreciation for Anthony and the outstanding assistance he provided with my car insurance. Thanks to Anthony's expertise and dedication, I was able to secure a 50% discount compared to my previous policy with Geico. After eight years of being with Geico and paying over $600 per month, it’s truly remarkable to now have a plan that fits my budget at half the price. Anthony's professionalism and commitment to helping me navigate this process made all the difference. I am incredibly grateful for his support. Thank you once again for having such a talented team member! Anthony Fontenette ⭐️⭐️⭐️⭐️⭐️"
We responded:
"We're thrilled to hear about your positive experience and are committed to maintaining the highest service standards. We hope to have the opportunity to serve you again soon. Welcome to our State Farm family! "
Larry Sawyers
March 27, 2025
5
out of
5
rating by Larry Sawyers
"I'm so pleased that Anthony is my new insurance agent. He is very knowledgeable and answered all my questions regarding my insurance needs and provided me with a prompt and fair quote. Anthony is very personable and courteous. He even introduced me to all his co-workers. I enjoyed meeting them all. I feel I made a good choice when I changed to State Farm."
We responded:
"Thank you, Susan, for sharing your experience! I'm happy to hear that Anthony was able to assist you with your insurance needs. Welcome to our State Farm family! We look forward to assisting with all of your insurance and financial service's needs. We're here to help!"
Julia Davis
March 26, 2025
5
out of
5
rating by Julia Davis
"Chris was very helpful and nice. The process was fast and efficient. Update: Anthony has been helping me with my stuff now and he is very good at his job. I receive the best customer service. Get this man a raise!!!"
We responded:
"Julia, thank you for your wonderful review. I'm glad Chris could assist you efficiently and make the process smooth. We appreciate your feedback and look forward to helping you with any future needs. - Natalie Burkhaulter - State Farm Insurance Agent, Coppell, TX"
michael sena
March 26, 2025
5
out of
5
rating by michael sena
"Very helpful staff regarding claims and other issues. Plus their office follows up to make sure everything is taken care of timely and efficiently."
We responded:
"Hi Michael, your 5-star rating speaks volumes. It is superb to see our customers share their positive experience with others. It means a lot to us. Your review made our day, and we're eager to provide you with another exceptional experience. See you again soon!"
Amar A
March 11, 2025
5
out of
5
rating by Amar A
"This whole office has been great to work with. They are very fast and clear with what they need from you, and always willing to provide guidance on life changes. I recently had to make a change and Sarah was very quick to respond, helping me get what I needed quickly while also explaining what was changing, why and my options. A joy to interact with!"
We responded:
"Thank you for taking the time to share your positive experience, Amar! It’s wonderful to hear that the whole office has been so efficient and supportive in assisting with your insurance needs. We appreciate your feedback and are glad to hear you had such a joyful interaction! Thank you for being part of our State Farm family! "
Mike Barnes
March 8, 2025
5
out of
5
rating by Mike Barnes
"I am grateful for the care and kindness I was extended by the entire State Farm team. A special thanks to Rebecca and Beth as they were consistently "checking in" on our understanding, the status of the situation and most important the people. Service from the heart!! Thank you!"
We responded:
"Thank you, Mike, for your wonderful feedback! I'm so happy to hear that you felt cared for by our team. Rebecca truly goes above and beyond to ensure everyone is well-informed and comfortable. Your appreciation means a lot to us. If you ever need anything else, please don't hesitate to reach out!"
Jane Moffitt
March 6, 2025
5
out of
5
rating by Jane Moffitt
"Their entire staff is so friendly! Natalie is awesome, I like how she asks the right questions to get you the best price for your needs."
We responded:
"Thank you for your feedback and 5-star review Jane! We're thrilled to hear about your positive experience and are committed to maintaining the highest standards. We look forward to continuing to assist with all of your insurance and financial services needs."
Patrick Bookey
March 4, 2025
1
out of
5
rating by Patrick Bookey
"This office is terrible. Not professional and definitely not courteous. They were zero help when asking questions related to billing. This even goes for the agents in the office. I usually don’t write reviews but this was to hard to deal with and they were not helpful at all."
We responded:
"Patrick, thank you for your feedback. We went above and beyond to explain your billing and get you a detailed statement and am sorry it wasn't to your satisfaction. We always strive for our clients to have a great experience with our office. We wish you and your family all the best always."
Henry Chiarelli
February 10, 2025
5
out of
5
rating by Henry Chiarelli
"If you live in the Denton County area, I highly recommend Natalie Burkhaulter - State Farm Office. They have the best customer service folks (especially Rebecca Smith)...Upbeat, Positive, Terrific Attitudes!"
We responded:
"Thank you, Henry, for your fantastic recommendation! I'm delighted to know that our team's upbeat and positive attitudes, especially Rebecca's, have made a great impression. We're grateful for your support and are here to assist with any insurance needs you may have."
Terry Fletcher
February 7, 2025
5
out of
5
rating by Terry Fletcher
"Natalie Burkhaulter’s State Farm team is top-notch. Their customer service is superior and they go above and beyond to ensure every client and their property is taken care of with extreme care and concern. I highly recommend them for you insurance needs."
We responded:
"Thank you, Cheryl, for your wonderful feedback! I'm glad to know that our team's dedication and superior customer service have made a positive impact. We truly appreciate your recommendation and are here to assist with any of your insurance needs. Feel free to reach out anytime!"
citlalic Ramirez
February 6, 2025
5
out of
5
rating by citlalic Ramirez
"Anthony is awesome! He helped me lower my car insurance and handled the cancelation of my allstate insurance for me, made the process easy."
We responded:
"Thanks for the kind words! We're happy to hear Anthony made the process smooth and saved you money. We appreciate your support and look forward to assisting with all of your insurance and financial services needs. Please stop by, call, text, or email when we may be of service. "