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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sherri Werthmann

May 1, 2025

5  out of  5
rating by Sherri Werthmann
"Great experience working with Sarah! Bound my HO and auto policies that Natalie and I discussed earlier today. Reviewed some coverages and verified the higher wind deductibles we chose to take. Very pleasant experience and look forward to working with Sarah!"
We responded:
"Thank you, Sherri, for sharing your positive experience! I'm glad to hear that Sarah was able to assist you with binding your home and auto policies. It's wonderful that the coverage review and deductible choices went smoothly. We're here for any future insurance or financial services needs or questions you might have. Looking forward to continuing to work together!"
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Krishna Patel

April 28, 2025

5  out of  5
rating by Krishna Patel
"Sarah was fantastic and helped me through the process of getting auto and home quotes. She was very responsive and helped me get multiple quotes as I asked for several things. I would absolutely recommend her!"
We responded:
"Thank you, Krishna, for sharing your experience! I'm happy to hear that Sarah was able to assist you effectively with your auto and home quotes. Her responsiveness and dedication to providing multiple options truly make a difference. If you need any further assistance or have more questions, feel free to reach out. We're here to help!"
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Taylor Cole

April 28, 2025

5  out of  5
rating by Taylor Cole
"Sarah is so helpful and very attentive. She is always a joy to talk to and makes everything so easy!"
We responded:
"Thank you for your 5 star Review Taylor! We're thrilled to hear about your positive experience and are committed to maintaining the highest standards. We look forward to assisting with all of your insurance and financial service's needs! "
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Sai Sankar Meenakshi

April 17, 2025

5  out of  5
rating by Sai Sankar Meenakshi
"I got a Non-Owner insurance policy with them, and the experience was great! Sarah assisted me throughout the process. She was incredibly helpful, knowledgeable, and made everything smooth and easy."
We responded:
"We're thrilled to hear about your positive experience and are committed to maintaining the highest standards. We look forward to assisting with all of our insurance needs. Welcome to the State Farm family. "
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ZENO FE INC

April 8, 2025

5  out of  5
rating by ZENO FE INC
"I wanted to take a moment to express my sincere appreciation for Anthony and the outstanding assistance he provided with my car insurance. Thanks to Anthony's expertise and dedication, I was able to secure a 50% discount compared to my previous policy with Geico. After eight years of being with Geico and paying over $600 per month, it’s truly remarkable to now have a plan that fits my budget at half the price. Anthony's professionalism and commitment to helping me navigate this process made all the difference. I am incredibly grateful for his support. Thank you once again for having such a talented team member! Anthony Fontenette ⭐️⭐️⭐️⭐️⭐️"
We responded:
"We're thrilled to hear about your positive experience and are committed to maintaining the highest service standards. We hope to have the opportunity to serve you again soon. Welcome to our State Farm family! "
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Larry Sawyers

March 27, 2025

5  out of  5
rating by Larry Sawyers
"I'm so pleased that Anthony is my new insurance agent. He is very knowledgeable and answered all my questions regarding my insurance needs and provided me with a prompt and fair quote. Anthony is very personable and courteous. He even introduced me to all his co-workers. I enjoyed meeting them all. I feel I made a good choice when I changed to State Farm."
We responded:
"Thank you, Susan, for sharing your experience! I'm happy to hear that Anthony was able to assist you with your insurance needs. Welcome to our State Farm family! We look forward to assisting with all of your insurance and financial service's needs. We're here to help!"
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Julia Davis

March 26, 2025

5  out of  5
rating by Julia Davis
"Chris was very helpful and nice. The process was fast and efficient. Update: Anthony has been helping me with my stuff now and he is very good at his job. I receive the best customer service. Get this man a raise!!!"
We responded:
"Julia, thank you for your wonderful review. I'm glad Chris could assist you efficiently and make the process smooth. We appreciate your feedback and look forward to helping you with any future needs. - Natalie Burkhaulter - State Farm Insurance Agent, Coppell, TX"
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michael sena

March 26, 2025

5  out of  5
rating by michael sena
"Very helpful staff regarding claims and other issues. Plus their office follows up to make sure everything is taken care of timely and efficiently."
We responded:
"Hi Michael, your 5-star rating speaks volumes. It is superb to see our customers share their positive experience with others. It means a lot to us. Your review made our day, and we're eager to provide you with another exceptional experience. See you again soon!"
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Amar A

March 11, 2025

5  out of  5
rating by Amar A
"This whole office has been great to work with. They are very fast and clear with what they need from you, and always willing to provide guidance on life changes. I recently had to make a change and Sarah was very quick to respond, helping me get what I needed quickly while also explaining what was changing, why and my options. A joy to interact with!"
We responded:
"Thank you for taking the time to share your positive experience, Amar! It’s wonderful to hear that the whole office has been so efficient and supportive in assisting with your insurance needs. We appreciate your feedback and are glad to hear you had such a joyful interaction! Thank you for being part of our State Farm family! "
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Mike Barnes

March 8, 2025

5  out of  5
rating by Mike Barnes
"I am grateful for the care and kindness I was extended by the entire State Farm team. A special thanks to Rebecca and Beth as they were consistently "checking in" on our understanding, the status of the situation and most important the people. Service from the heart!! Thank you!"
We responded:
"Thank you, Mike, for your wonderful feedback! I'm so happy to hear that you felt cared for by our team. Rebecca truly goes above and beyond to ensure everyone is well-informed and comfortable. Your appreciation means a lot to us. If you ever need anything else, please don't hesitate to reach out!"
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Colston Rawls

March 6, 2025

5  out of  5
rating by Colston Rawls
"Quick response and follow up every step of the way!"
We responded:
"Thank you, Colston, for your wonderful feedback! I'm glad to know that our quick response and follow-up met your expectations. If you have any further questions or need assistance, feel free to reach out. We're here to help!"
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Jane Moffitt

March 6, 2025

5  out of  5
rating by Jane Moffitt
"Their entire staff is so friendly! Natalie is awesome, I like how she asks the right questions to get you the best price for your needs."
We responded:
"Thank you for your feedback and 5-star review Jane! We're thrilled to hear about your positive experience and are committed to maintaining the highest standards. We look forward to continuing to assist with all of your insurance and financial services needs."
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Patrick Bookey

March 4, 2025

1  out of  5
rating by Patrick Bookey
"This office is terrible. Not professional and definitely not courteous. They were zero help when asking questions related to billing. This even goes for the agents in the office. I usually don’t write reviews but this was to hard to deal with and they were not helpful at all."
We responded:
"Patrick, thank you for your feedback. We went above and beyond to explain your billing and get you a detailed statement and am sorry it wasn't to your satisfaction. We always strive for our clients to have a great experience with our office. We wish you and your family all the best always."
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Henry Chiarelli

February 10, 2025

5  out of  5
rating by Henry Chiarelli
"If you live in the Denton County area, I highly recommend Natalie Burkhaulter - State Farm Office. They have the best customer service folks (especially Rebecca Smith)...Upbeat, Positive, Terrific Attitudes!"
We responded:
"Thank you, Henry, for your fantastic recommendation! I'm delighted to know that our team's upbeat and positive attitudes, especially Rebecca's, have made a great impression. We're grateful for your support and are here to assist with any insurance needs you may have."
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Terry Fletcher

February 7, 2025

5  out of  5
rating by Terry Fletcher
"Natalie Burkhaulter’s State Farm team is top-notch. Their customer service is superior and they go above and beyond to ensure every client and their property is taken care of with extreme care and concern. I highly recommend them for you insurance needs."
We responded:
"Thank you, Cheryl, for your wonderful feedback! I'm glad to know that our team's dedication and superior customer service have made a positive impact. We truly appreciate your recommendation and are here to assist with any of your insurance needs. Feel free to reach out anytime!"
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citlalic Ramirez

February 6, 2025

5  out of  5
rating by citlalic Ramirez
"Anthony is awesome! He helped me lower my car insurance and handled the cancelation of my allstate insurance for me, made the process easy."
We responded:
"Thanks for the kind words! We're happy to hear Anthony made the process smooth and saved you money. We appreciate your support and look forward to assisting with all of your insurance and financial services needs. Please stop by, call, text, or email when we may be of service. "
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Marcos Doty

February 5, 2025

5  out of  5
rating by Marcos Doty
"Always quick to help, great team of people, highly recommend"
We responded:
"Thank you for your kind words! We appreciate your support and are glad our team could be there to help!"
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Sharon Breidinger

January 16, 2025

5  out of  5
rating by Sharon Breidinger
"I received excellent,knowledgeable,and polite service from agent named Anthony."
We responded:
"Thank you for sharing your experience! We're delighted to hear that Anthony provided such outstanding and professional service. Your feedback means a lot to us!"
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Jenni Gutierrez

January 16, 2025

5  out of  5
rating by Jenni Gutierrez
"I had a great experience with this State Farm agency. They attended to my needs quickly and made sure all my questions were answered."
We responded:
"Jenni, thank you for recognizing our efforts! We appreciate you taking the time to share your experience with our State Farm office in Coppell."
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Adriannah P

January 15, 2025

5  out of  5
rating by Adriannah P
"Kyle, Rebecca, Sara, Anthony and everyone in this office are amazing!! They are constantly trying to ensure you have the best policies. Would recommend and have recommended to everyone. Definitely work with them as they are professional and fair."
We responded:
"Thank you so much for your amazing feedback! We're thrilled to hear that Kyle, Rebecca, Sara, Anthony, and the entire team have provided such great service. Your recommendations mean the world to us!"
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Anurag Gudipati

January 9, 2025

5  out of  5
rating by Anurag Gudipati
"Thanks to Chris Rose for helping me with all the request I had."
We responded:
"Thank you for your kind words! We're glad Chris was able to assist you with everything you needed. We appreciate your feedback!"
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Blake Mclester

January 8, 2025

5  out of  5
rating by Blake Mclester
"Always been helpful and kind! Highly recommend Rebecca! Thank you to all!"
We responded:
"Thank you so much for your kind words and recommendation, Blake! We're thrilled to hear you've had a great experience with Rebecca and our team. We truly appreciate your support!"
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Lo Lo

January 7, 2025

5  out of  5
rating by Lo Lo
"I very much enjoyed my stress-free experience signing up for State Farm Auto Insurance. I was serviced by Anthony and he was knowledgeable, professional, and patient as he answered all of my questions and addressed my concerns. I'm glad to have chosen State Farm as my auto insurance provider."
We responded:
"Thank you for sharing your wonderful experience with us! We're thrilled to hear that Anthony provided you with knowledgeable, professional, and patient service, making your sign-up process stress-free. At State Farm, we strive to ensure our customers feel confident and supported every step of the way. We're glad to have you as a valued customer. If you need any assistance in the future, don't hesitate to reach out. Drive safely!"
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barbara joynt

January 3, 2025

5  out of  5
rating by barbara joynt
"I called Rebecca today ro discuss my coverages. She was so helpful and patient as I asked her multiple scenarios. She offered guidance and educated me throughout the conversation. Natalie is awesome as she had a stable staff and business. I highly recommend them!!"
We responded:
"Thank you so much for your 5 star review for Natalie Burkhaulter State Farm and for your great comments! We are so happy to be your new local agent and are here to assist with any insurance questions or needs. Please stop by the office, call, text, or email whenever we can help!"
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sam amsavelu

December 17, 2024

5  out of  5
rating by sam amsavelu
"Excellent support from Sarah Swords. Appreciating her patience and her valuable support to me to get the right policies. Thanks again Sarah."
We responded:
"Thank you for your wonderful review Sam! We are thrilled to hear that Sarah was able to assist in getting the right coverage in place for you. Welcome to our State Farm family!"