Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Brett Parks

Brett Parks

September 19, 2024

5  out of  5
rating by Brett Parks
"Chris Rose was awesome and couldn’t have made the process of getting home insurance easier, he was also able to save us money by switching to state farm for our Auto as well as the home insurance. Thanks again Chris!"
We responded:
"Brett, thank you for sharing your positive experience! I'm glad Chris Rose made the process of getting home insurance so easy and helped you save money on both home and auto insurance. We appreciate your trust in our office and are here for any future needs or questions. - Natalie Burkhaulter - State Farm Insurance Agent, Coppell, TX"
Profile photo of Julia Davis

Julia Davis

August 20, 2024

5  out of  5
rating by Julia Davis
"Chris was very helpful and nice. The process was fast and efficient."
We responded:
"Julia, thank you for your wonderful review. I'm glad Chris could assist you efficiently and make the process smooth. We appreciate your feedback and look forward to helping you with any future needs. - Natalie Burkhaulter - State Farm Insurance Agent, Coppell, TX"
Profile photo of Jon Wilson

Jon Wilson

August 19, 2024

5  out of  5
rating by Jon Wilson
"No one wants to make an insurance claim! But our experience with Natalie Burkhaulter's State Farm office has been beyond amazing Kyle and Rebecca are astounding! The customer service, and follow up are above and beyond the call of duty. We are over 100% satisfied with the process, but the speed and the efficiency are nothing short of spectacular"
We responded:
"Jon, thank you for your wonderful review. I'm glad to hear that Kyle and Rebecca provided you with exceptional service. Your satisfaction with the speed and efficiency of our process means a lot to us. If you need any further assistance, our office is here to help. - Natalie Burkhaulter - State Farm Insurance Agent, Coppell, TX"
Profile photo of Amanda Willis

Amanda Willis

August 16, 2024

5  out of  5
rating by Amanda Willis
"I have had the best experience with Natalie. They have always gone above and beyond for us."
We responded:
"Hey Amanda, I'm glad you had such a positive experience with our office. We always strive to go above and beyond for our clients. Thanks for sharing your feedback! If you ever need anything else, we're here to help. - Natalie Burkhaulter - State Farm Insurance Agent, Coppell, TX"
Profile photo of Vamsi Yerram

Vamsi Yerram

August 15, 2024

5  out of  5
rating by Vamsi Yerram
"Have very good experience with this team and quick responders."
We responded:
"Vamsi, thanks for the awesome review! I'm glad you had a good experience with our team and found us to be quick responders. If you need anything else, we're here to help. - Natalie Burkhaulter - State Farm Insurance Agent, Coppell, TX"
Profile photo of Nancy Cable

Nancy Cable

August 12, 2024

5  out of  5
rating by Nancy Cable
"Natalie and her team are wonderful to work with! They review all the details to make sure you are getting the best coverage at the lowest price. We have 3 cars insured with State Farm and received a 20% decrease in our next 6 month policy! Who doesn't love a price decrease? Highly recommend you give Natalie a call first before you renew with your current provider!"
We responded:
"Hey Nancy, Thanks so much for your awesome review! I'm glad you found our team wonderful to work with and that we could help you get the best coverage at a lower price. A 20% decrease on your policy is fantastic! We appreciate your recommendation and are always here if you need anything. - Natalie Burkhaulter - State Farm Insurance Agent, Coppell, TX"
Profile photo of Joshua Buffington

Joshua Buffington

July 26, 2024

5  out of  5
rating by Joshua Buffington
"Natalie and her team are amazing! They are honest about what the best options for me and my family are, and on top of making sure that we are set up with the right policies. Natalie goes above and beyond. 10/10 recommend her and her team as your StateFarm agent."
We responded:
"Hey Joshua! Thanks so much for the awesome review! I'm glad to hear that you and your family are happy with the policies and service we provide. We always strive to go above and beyond for our customers. If you ever need anything else, don't hesitate to reach out. - Natalie Burkhaulter - State Farm Insurance Agent, Coppell, TX"
Profile photo of neal skinner

neal skinner

July 26, 2024

5  out of  5
rating by neal skinner
"I have had nothing but good experiences with the Natalie Burkhaulter State Farm agency. Rebecca is great and has helped me immensely in making my claim and getting my car repaired."
We responded:
"Hey Neal, thanks a bunch for the awesome review! I'm so happy to know you've had great experiences with our agency. Rebecca is indeed fantastic, and I'm glad she could help you with your claim and car repairs. If you ever need anything else, we're here for you! - Natalie Burkhaulter - State Farm Insurance Agent, Coppell, TX"
Profile photo of Varón Perea

Varón Perea

July 23, 2024

5  out of  5
rating by Varón Perea
"As a first time insurance policy holder, Chris was very helpful with getting me all set up with complete coverage with my BMW. He answered all my questions and made the process very easy for me."
We responded:
"Hey Varón, Thanks a bunch for the awesome review! I'm so happy Chris could help you get set up with complete coverage for your BMW and make the process easy. If you ever have more questions or need further assistance, feel free to reach out anytime! - Natalie Burkhaulter - State Farm Insurance Agent, Coppell, TX"
Profile photo of Rajamanickam Thirumurthy

Rajamanickam Thirumurthy

July 15, 2024

5  out of  5
rating by Rajamanickam Thirumurthy
"Great support!!"
We responded:
"Thank you for the great support, Rajamanickam! We are glad to hear you had a positive experience with our team. We are here for you whenever you need assistance in the future. Natalie Burkhaulter - State Farm Insurance Agent, Coppell, TX"
Profile photo of Sy Al

Sy Al

July 15, 2024

5  out of  5
rating by Sy Al
"Loved working with Natalie Burkhaulter and her team, positive , polite , non pushy professionals. Thank You all."
We responded:
"Thank you, Sy! We are glad you found our team positive, polite, and non-pushy. We are happy to have been of service to you. - Natalie Burkhaulter - State Farm Insurance Agent, Coppell, TX"
Profile photo of Bal K

Bal K

July 12, 2024

5  out of  5
rating by Bal K
"Awesome experience with the team specially Chris Rose. He gave us a very reasonable quote for Auto insurance . He spent lot of time with us and his knowledge help us to us find good deal with State Farm. Kaylee also help us when Chris occupied with other client."
We responded:
"Thank you, Bal, for sharing your experience with our team, especially Chris and Kaylee! We're glad you found a reasonable quote for your auto insurance and appreciate the time and knowledge they provided to help you secure a good deal with State Farm. We're here for you whenever you need assistance in the future! - Natalie Burkhaulter, State Farm Insurance Agent, Coppell, TX"
Profile photo of VA VA

VA VA

July 1, 2024

5  out of  5
rating by VA VA
"Great customer service. Thanks Rebecca!"
We responded:
"Thank you! Your positive feedback brightens our day! I'm pleased to hear that you had a great experience with our team, especially with Rebecca's assistance. We're grateful for your kind words and look forward to helping you with your insurance needs in the future! - Natalie Burkhaulter - State Farm Insurance Agent, Coppell, TX"
Profile photo of chandra kiran

chandra kiran

June 26, 2024

5  out of  5
rating by chandra kiran
"Been a wonderful experience and got all the necessary details, the process is smooth and informative"
We responded:
"Chandra, we're thrilled you had a smooth and informative experience with us! We're pleased to have provided you with all the necessary details. Your satisfaction is our priority, and we're grateful for your positive feedback. If you have any future insurance needs, feel free to reach out anytime! - Natalie Burkhaulter, State Farm Insurance Agent, Coppell, TX"
Profile photo of David Curtis

David Curtis

June 24, 2024

5  out of  5
rating by David Curtis
"There is no one better than Natalie and her team (Laura, Kyle and Rebecca ...)in terms of customer service. My wife and I switched our cars, house and camper and will save over $160.00 per month. Her 5 star rating is well deserved."
We responded:
"David, I'm thrilled to hear you and your wife are saving over $160 per month by switching your autos, house, and camper to our office! Laura, Kyle, Rebecca, and our team are pleased to have provided you with 5-star customer service. We're grateful for your positive feedback and look forward to assisting you with any future insurance needs. - Natalie Burkhaulter - State Farm Insurance Agent, Coppell, TX"
Profile photo of Lady Bug “Lady Bug” LFH

Lady Bug “Lady Bug” LFH

June 12, 2024

5  out of  5
rating by Lady Bug “Lady Bug” LFH
"The ability to provide excellent customer service and product knowledge such as what “Kyle” has displayed and possesses, are the skills that every corporation should review when deciding to extend promotions and merit increases. Kyle’s response was above a supervisory-management level and should be notated. He did exactly what he promised which brings a true meaning to the idiom- “Our Word Is Our Bond.” Please share these words of excellence with your State Farm Corporate Headquarters, on-level Management, and Executive Staff. Many thanks to Mr. Kyle Smith for being a superior Office Manager, going above and beyond, and for making our first-time call to State Farm’s Natalie Burkhaulter’s Agency a great experience while discussing the much-needed coverage for our Commercial Auto needs and next level of expansion to provide business excellence. “We Are Legends, LLC” (Grapevine, TX)"
We responded:
"Hi, we are happy to hear about your exceptional experience with Kyle! Your recognition of his outstanding customer service and product knowledge means a lot to us. We are grateful for your kind words and look forward to assisting you with your Commercial Auto needs and business expansion. Thank you for choosing Natalie Burkhaulter - State Farm Insurance Agency in Coppell, TX!"
Profile photo of cshanth Naik

cshanth Naik

May 31, 2024

5  out of  5
rating by cshanth Naik
"Chris was helpful sharing all the information required."
We responded:
"Chris, I'm pleased to hear that you found the information shared helpful! Providing comprehensive insurance details is a top priority for our team. Thank you for recognizing our efforts. If you have any more questions, feel free to reach out anytime! - Natalie Burkhaulter - State Farm Insurance Agent, Coppell, TX"
Profile photo of Dawn Marie (D'arie)

Dawn Marie (D'arie)

May 29, 2024

5  out of  5
rating by Dawn Marie (D'arie)
"Love Natalie and her staff! They always go above and beyond to help me have a great experience!!"
We responded:
"Dawn, your positive feedback truly brightens our day! We're grateful for your kind words and look forward to assisting you further with your insurance needs! - Natalie Burkhaulter - State Farm Insurance Agent, Coppell, TX"
Profile photo of Gaby Suarez

Gaby Suarez

May 28, 2024

5  out of  5
rating by Gaby Suarez
"Laura helped me save $150 dollars a month on my insurance and I was able to get better coverage. I didn’t imagine i could save this much. Laura was very helpful and patient. She took the time to explain everything that was covered. She made changing over to a new company seamless. I’m glad i was referred to this office as Ive never experienced this with any other insurance agency."
We responded:
"Gaby, your savings of $150 a month and improved coverage are fantastic news! Laura's dedication to explaining everything thoroughly and making the transition seamless is truly commendable. We're pleased to have exceeded your expectations and look forward to assisting you further. Thank you for choosing our office! - Natalie Burkhaulter - State Farm Insurance Agent, Coppell, TX"
Profile photo of Nicole Serralta

Nicole Serralta

May 22, 2024

5  out of  5
rating by Nicole Serralta
"Natalie and her team really care about their clients. Their communication during the claims process has been great. Shout out to Rebecca who has been an integral part of assisting with my claim. When she promises a call back, she makes sure to do so!"
We responded:
"Nicole, I'm thrilled to hear you had a great experience with our team, especially with Rebecca's exceptional assistance during your claim process! We're pleased to provide top-notch communication and support. Thank you for recognizing our dedication to our clients! Looking forward to assisting you further. - Natalie Burkhaulter - State Farm Insurance Agent, Coppell, TX"
Profile photo of Ivan Galarza

Ivan Galarza

May 22, 2024

5  out of  5
rating by Ivan Galarza
"Laura, Rebecca and everyone else are AMAZING!! I have to say that they take care of everything for me, I love the customer service, the checking in and making sure I’m Ok with my services. I’m happy with them and if you are in the market for insurance you should definitely check them out."
We responded:
"Laura, Rebecca, and the team are AMAZING! I'm pleased with the exceptional customer service and attention they provide. Thank you for ensuring I'm satisfied with my insurance services. If you're in the market for insurance, definitely check them out. We're here for all your insurance needs! - Natalie Burkhaulter - State Farm Insurance Agent, Coppell, TX"
Profile photo of Honest Zii

Honest Zii

May 21, 2024

5  out of  5
rating by Honest Zii
"I had a good experience working with Chris .He thoroughly explained everything I wanted to know and got affordable rates."
We responded:
"Hi, we're pleased to hear you had a great experience with Chris! We're grateful for your positive feedback and glad you found our rates affordable. If you have any future insurance needs, feel free to reach out. Thank you! - Natalie Burkhaulter - State Farm Insurance Agent, Coppell, TX"
Profile photo of Jen S

Jen S

May 14, 2024

5  out of  5
rating by Jen S
"This year has been terrible for car luck, but Kyle, Rebecca and Natalie have been there every step of the way to help. They helped me with Steps to take, how to file a claim, and helped me get my car back as good as new. Their customer service is excellent and if you have a car issue, they are who you want on your side!"
We responded:
"Jen, your review brightened our day! I'm pleased to hear that Kyle and Rebecca could assist you every step of the way with your car troubles! We're grateful for your kind words about our excellent customer service and are elated that we could help get your car back in top shape! If you ever need assistance in the future, we're here for you! - Natalie Burkhaulter - State Farm Insurance Agent, Coppell, TX"
Profile photo of Alice Janzen

Alice Janzen

May 14, 2024

5  out of  5
rating by Alice Janzen
"Natalie and her staff are so incredibly helpful. Anytime I need help they are so quick at getting me information I need. I truly feel very well taken care of at Statefarm and especially this branch. Thanks you so much!"
We responded:
"Alice, your feedback is truly appreciated! We're thrilled to hear that you feel incredibly well taken care of by our team! We're pleased to provide you with quick and helpful service whenever you need assistance! Thank you for your kind words, and we look forward to continuing to assist you with all your insurance needs in the future! - Natalie Burkhaulter - State Farm Insurance Agent, Coppell, TX"
Profile photo of Kanneganti Ramesh

Kanneganti Ramesh

May 10, 2024

5  out of  5
rating by Kanneganti Ramesh
"It was my pleasure to work with Chris for getting Auto and Home Insurance. Very Nice person to deal with and he always try to help the customer with full details and timely manner . Rare to find such a support with other companies now a days . Highly recommend “Chris Rose” for any of your Insurance needs @ State Farm"
We responded:
"Kanneganti, I'm thrilled to hear you had a fantastic experience working with Chris for your Auto and Homeowners Insurance needs! He is a hard working, and professional asset to our team, and we are grateful for him! We appreciate you leaving your feedback, and if there is anything additional you need, please don't hesitate to let us know! Thank you for choosing our office for your insurance needs! - Natalie Burkhaulter - State Farm Insurance Agent, Coppell, TX"