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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tish Grijalva

Tish Grijalva

August 6, 2026

5  out of  5
rating by Tish Grijalva
"I always get helpful and speedy service, answers to all my questions and help with whatever I need! Would definitely recommend!!"
We responded:
"Tish, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Nicole Serralta

July 29, 2026

5  out of  5
rating by Nicole Serralta
"Natalie and her team really care about their clients. Their communication during the claims process has been great. Shout out to Rebecca who has been an integral part of assisting with my claim. When she promises a call back, she makes sure to do so!"
We responded:
"Nicole, I'm thrilled to hear you had a great experience with our team, especially with Rebecca's exceptional assistance during your claim process! We're pleased to provide top-notch communication and support. Thank you for recognizing our dedication to our clients! Looking forward to assisting you further. - Natalie Burkhaulter - State Farm Insurance Agent, Coppell, TX"
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Jay Taylor

July 29, 2026

5  out of  5
rating by Jay Taylor
"Great customer service. Highly recommended agency"
We responded:
"Hi Jay, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Natalie Burkhaulter, Your State Farm Agent "
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Jackie Rakowski

July 28, 2026

5  out of  5
rating by Jackie Rakowski
"Happy to recommend Natalie Burkhaulter Agency. I wanted to work with an agency that actually knows their customers and gives personalized service and they have lived up to that every time I needed assistance."
We responded:
"Jackie, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Coppell. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Natalie Burkhaulter and Team "
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Joi Keahey

July 22, 2026

5  out of  5
rating by Joi Keahey
"Very attentive and takes of everything in record time. Always returns my calls in a timely manner as well. Very helpful."
We responded:
"Thank you so much for the 5-star rating, Joi! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Natalie Burkhaulter "
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Natalie Garner

July 21, 2026

5  out of  5
rating by Natalie Garner
"Great service very easy to work with!!"
We responded:
"Thanks so much for the amazing review, Natalie! We really appreciate your support here in Coppell. Just reach out anytime if you need us - we’re here for you. "
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Kaleb Acosta

July 21, 2026

5  out of  5
rating by Kaleb Acosta
"Very helpful and quick process kaley made everything so simple and easy for me"
We responded:
"Kaleb, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Coppell insurance team! - Your State Farm Agent, Natalie Burkhaulter "
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Mary Lavin & Lavin Group Realty

July 17, 2026

5  out of  5
rating by Mary Lavin & Lavin Group Realty
"Always so helpful with my questions, they go out of their way to be thorough, explain policies, offer new endorsements, try and save us money and reach out at renewal time and throughout the year to check in. Full service operation that I am thankful for!"
We responded:
"Thank you, Mary, for your kind words! I'm glad to know you find our team responsive and helpful. It's great to hear that our communication options work well for you. Let us know if there's anything else we can assist you with!"
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David Brooks

July 13, 2026

5  out of  5
rating by David Brooks
"great service, friendly staff, if your looking for a new agent or this is the place to be."
We responded:
"David, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Natalie Burkhaulter’s Team—we are always here to help!"
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Fernanda Robles

June 29, 2026

5  out of  5
rating by Fernanda Robles
"Supes friendly."
We responded:
"Thank you for the fantastic review, Fernanda! We are always here to help with your insurance needs here in Coppell . "
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Krystyna Tengler

June 27, 2026

5  out of  5
rating by Krystyna Tengler
"Great customer service. Calls are answered and requests are promptly addressed."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Natalie Burkhaulter’s Team. "
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Tapan Lonkar

June 25, 2026

5  out of  5
rating by Tapan Lonkar
"Great staff. Good service. Chris is very very professional and fast. He helped me through out the process and help me to get good premium. Very respectful of your time and space during follow up calls."
We responded:
"Tapan, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Natalie Burkhaulter’s Team!"
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Julie Petty

June 25, 2026

5  out of  5
rating by Julie Petty
"Natalie Burkhaulter and the whole team at this office are amazing. They have taken great care of my family and all of our insurance needs, are very personable, and are always prompt to answer all of my questions."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Natalie Burkhaulter’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Coppell ."
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Shayla Robinson

June 25, 2026

5  out of  5
rating by Shayla Robinson
"I absolutely love the staff at Natalie Burkhaulter's office. Everyone is so nice and kind. Natalie is the absolute sweetest. Hands down the best."
We responded:
"Thanks so much for the amazing review, Shayla! We really appreciate your support here in Coppell . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Anuj Pandey

June 4, 2026

5  out of  5
rating by Anuj Pandey
"Such a great experience everytime i talk with them. Always on point and helps me out perfectly"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Natalie Burkhaulter’s Team. "
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Brian Jones

June 2, 2026

5  out of  5
rating by Brian Jones
"Chris is an awesome agent!!! As soon as I told him that I want to put all my vehicles on State Farm insurance, it was done."
We responded:
"Thank you for your kind review of State Farm Agent Natalie Burkhaulter’s Team. We appreciate it!"
Profile photo of Jac

Jac

May 21, 2026

5  out of  5
rating by Jac
"Great experience with home & auto bundling for our new home! Great service and support."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Malcolm Prigg

May 20, 2026

5  out of  5
rating by Malcolm Prigg
"Kaley made setting up my renters insurance enjoyable!!! Highly recommend this location if you need coverage!!!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Profile photo of Nick Hastings

Nick Hastings

May 19, 2026

5  out of  5
rating by Nick Hastings
"Awesome experience! Very friendly, knowledgeable, and courteous. Definitely would recommend giving them a call if you're in need of insurance or just curious and want a quote."
We responded:
"We love seeing reviews like this, Nick! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
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Mark de la Chapelle

May 18, 2026

5  out of  5
rating by Mark de la Chapelle
"Chris Rose was great. Highly recommend."
We responded:
"Thanks so much for the amazing review, Mark! We really appreciate your support here in Coppell . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
Profile photo of Malley White

Malley White

May 14, 2026

5  out of  5
rating by Malley White
"Rebecca Smith from Natalie Burkhaulter's agency, is always helpful, respectful and cheerful. She addresses me by name just by seeing my number when I call. Everyone at the office is ready and willing to answer my questions and quickly address any of my needsQ"
We responded:
"We appreciate your review, Malley. We are so happy that you had such a wonderful experience with State Farm Agent Natalie Burkhaulter’s Team here in Coppell ! "
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Kevin Nevels

May 11, 2026

5  out of  5
rating by Kevin Nevels
"This office is fantastic. Natalie and Kyle have taken great care of our whole family. My mom even moved her State Farm business over to this office. Highly Recommended!"
We responded:
"Thank you for the 5-star review, Kevin! Here on State Farm Agent Natalie Burkhaulter’s Team, we are proud to serve our community and appreciate your recognition. "
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Monica Jimenez

May 9, 2026

5  out of  5
rating by Monica Jimenez
"Rebecca Smith, I am grateful for your assistance this afternoon. You efficiently made the necessary adjustments to my policy. Kyle and the entire team are always willing to lend a hand and provide excellent service. Thank you, StateFarm family."
We responded:
"Thank you for your 5 star review for Natalie Burkhaulter State Farm! We look forward to assisting with all of your insurance needs."
Profile photo of Marquis Bodley-Yelverton

Marquis Bodley-Yelverton

April 30, 2026

5  out of  5
rating by Marquis Bodley-Yelverton
"Been working with this team for 3 years and they put a smile on my face everytime they answer the phone when I call. Extremely easy to work with. Very fast result in changes or edits to my insurance policies. Highly recommended this team. Thank you all!"
We responded:
"Thank you for the fantastic review, Marquis! We are always here to help with your insurance needs here in Coppell . "
Profile photo of amber campbell

amber campbell

April 29, 2026

5  out of  5
rating by amber campbell
"We love our agent and her staff. They are so quick to respond to all questions and concerns we've had!"
We responded:
"amber, thank you for your wonderful review of State Farm Agent Natalie Burkhaulter’s Team!"