State Farm® Insurance Agent Natalie Burkhaulter
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Sarah Swords
December 8, 2025
"Absolutely the BEST insurance team out there! From truly wanting to know each individual to going above and beyond when they are needed; you won’t find a more dedicated and caring team!"
"Thank you so much for your wonderful 5-star review! We’re so happy to hear that our team’s dedication and personalized care made such a positive impact. It’s our passion to go above and beyond for each individual, and your kind words truly mean the world to us. We’re grateful to have you as part of our community!"
Patrick Montgomery
December 5, 2025
"I have been a State Farm customer for over 50 years in multiple cities and SF agents as we moved with my career. We were assigned Natalie Burkhaulter in May of 2022 when our previous local State Farm Agent passed away. Natalie and her very able staff initially assisted us with our transition virtually. A year later in May of 2023, I met Natalie in her office for an annual review of our policies. We have our Homeowners, Auto, Personal Articles, and Personal Liability Umbrella policies all with State Farm. Natalie has been the most proactive and empathetic SF agent we have ever had. She has 25 years of P&C insurance industry experience and is professional, knowledgeable, and client centric focused. She lets her staff do the heavy lifting, but she is definitely not just sitting back collecting her residual premiums. Rather, she is also very engaged in the dynamics of the personal details and relationship of her policy holders. Natalie's entire staff has been supportive, but I must make a call out for Rebecca Smith, Customer Relations Representative, who has 43 years of experience with State Farm, and it shows. Rebecca recognizes my number and greets me by name, and no question is too small or too large for Rebecca. She's a straight shooter and offers options for consideration when she they are possible. Fortunately, we have had perhaps 5 claims in our five decades with Sate Farm, but if we do, I have complete confidence in Rebecca and Natalie being there for us when we need them. Ha-Ha, I think that's almost the State Farm jingle... In closing, after spending 45 years in consultative sales and sales leadership myself, I believe relationships still matter, as does confidence in any business' ability to solve your problems. People still buy from people they trust. You just won't find anyone better in DFW market to trust your P&C insurance needs to than Natalie Burkhalter and her team of State Farm professionals, like Rebecca, Kyle Smith and Chris Rose. Kind regards, Patrick Montgomery Trophy Club, TX"
"Thank you so much for your incredibly thoughtful and detailed review Patrick! It truly means the world to me and our entire team to hear how much you value our service, especially coming from someone with your extensive experience in consultative sales and leadership. It’s been a privilege to assist you and your family, and I’m grateful for the trust you’ve placed in us. I’m proud of the supportive and knowledgeable team we’ve built, Rebecca, Kyle, Chris, and I all work hard to ensure that every client feels valued and confident in their coverage. Rebecca especially takes great pride in providing personalized, attentive service, and I know she’ll be thrilled to hear your kind words. We’re committed to being proactive, empathetic, and engaged partners in protecting what matters most to you. Your loyalty over the past five decades with State Farm is inspiring, and we look forward to continuing to serve you for many years to come. Thank you again for your trust and for choosing us here in the DFW market!"
Jacob Choi
December 4, 2025
"Agent, Natalie Burkhaulter, and her team (shout-out to Rebecca) provide excellent service towards your insurance needs. I've been working with them for several years now. They are knowledgeable and conduct annual check-ins to accommodate any changes or updates to the customer's needs. Also, their response time is quick and precise as well as finding ways to save premium costs."
"Thank you so much for your kind 5-star review Jacob! I’m so glad to hear that Rebecca and I have been able to provide you with excellent service over the years. I truly believe in conducting annual check-ins to make sure your coverage always fits your changing needs. It’s great to know that our quick response times and efforts to find ways to save on your premium have made a difference. I really appreciate your continued trust and look forward to supporting your insurance needs for many more years to come!"
trudy tran
December 2, 2025
"Superb service! Evan was incredibly helpful and went above and beyond to help me find the right coverage for what I need. Insurance can be overwhelming but he makes everything clear and super easy to understand. Highly recommend!"
"Thank you for your wonderful 5-star review Trudy! We're so glad to hear that Evan went above and beyond to help you find the right coverage and made the process clear and easy to understand. We appreciate you choosing Natalie Burkhaulter State Farm for your insurance and financial services needs!"
Arianna Ruiz
December 2, 2025
"I’m very impressed with this State Farm office. Evan stood out with his excellent communication skills, he explained every step clearly, answered all my questions, and made insurance surprisingly easy to understand. His knowledge and patience made the entire experience smooth and stress-free. Highly recommend!!"
"Thank you for your fantastic 5-star review Arianna! We're delighted to hear that Evan's excellent communication, knowledge, and patience made your experience smooth and stress-free. It's wonderful to know he was able to clearly explain everything and answer all your questions. We truly appreciate your high recommendation and your trust in our State Farm office!"
Kari Williams
December 2, 2025
"Evan Barnes is amazing! He was prompt, professional, and listened to our needs and came back with the perfect policy for us. I would 100% recommend Natalie Burkhaulter insurance agency!"
"Thank you so much for your kind words and 5-star review Kari! We're thrilled to hear that Evan Barnes provided you with prompt, professional service and found the perfect policy to meet your needs. Your recommendation means a lot to us. We truly appreciate your trust in Natalie Burkhaulter Insurance Agency!"
AC Camp
November 26, 2025
"We have everything insured with Natalies group. They are amazing to work with and great communication!"
"Thank you so much for your kind words AC! We're thrilled to hear that you’ve had such a great experience with our team. Providing excellent communication and service is our top priority, and we're glad it shows. We truly appreciate your trust in us to handle all your insurance and financial services needs!"
Becky Barnes
November 25, 2025
"The Natalie Burkhaulter Agency - State Farm has been amazing to work with from start to finish. My account manager, Evan, explained all of my personal insurance options for auto, home owners, pet, and life. He was able to show me how I could save money with even more coverage! Several days later, I visited the office in person to discuss commercial liability and directors & officers insurance for the non-profit I run. Evan, Chris, and Kyle were so helpful and kind when answering my MANY questions! Last, Evan was able to save money for both my mom and dad’s auto and renter’s insurance. Natalie and her staff are very involved within the Chamber and community events! Coppell is lucky to have such a wonderful insurance agency in the heart of town!"
"Thank you so much for your wonderful 5-star review! We’re delighted to hear that Evan, Chris, and Kyle were able to assist you with both your personal and commercial insurance needs, and that you found their support helpful and thorough. It’s great to know that we could help you and your family save money while providing the coverage you need. We truly appreciate your kind words about our involvement in the Coppell community—it's a privilege to serve such a fantastic area. We look forward to continuing to assist you with all your insurance and financial services needs!"
suneel reddy
November 21, 2025
"I had a great experience working with Chris Rose, Account Manager at State Farm. He is extremely knowledgeable, patient, and took the time to clearly explain every detail. I really appreciated how he made the whole process easy and stress-free. Highly recommend Chris for anyone looking for excellent service!"
Caleb Windham
November 20, 2025
"Chris was great! He helped me through every step of the way when signing up for insurance! 10/10 would recommend working with Chris!"
"Thank you so much for your kind words Caleb! We're thrilled to hear that Chris provided excellent support and guided you through every step of the insurance process. Your recommendation means a lot to us! We look forward to assisting you with all of your insurance and financial services needs in the future. "
Tejus Kavuri
November 20, 2025
"One word. Excellent..! Chris - He is fantastic in every aspect."
"Thank you so much for your wonderful review! I’m glad to hear that Chris provided excellent service and support with your auto and home insurance. We truly appreciate your kind words and look forward to assisting with all of your insurance and financial services goals!"
Ray Zimbal
November 20, 2025
"My wife made a great decision when she chose Natalie to become our New State Farm Agent. We were so thankful for all the Help Natalie gave us in renewing our Home & Auto and ensuring that we had the correct coverage we neeeded ! It was a real pleasure dealing with Natalie who has a excelent level of Professionalisum and was a claming factor that made our difficult situation easier to reconcile to ! We highly recomend Natalie as a State Farm Agent, if you are in the Coppell, Tx area ."
"Thank you so much for your kind words and thoughtful review! I’m truly grateful Janis chose me as your State Farm agent. It was my pleasure to assist you with renewing your home and auto policies and making sure you had the right coverage for your needs. I’m glad I could provide some calm and clarity during a challenging time. Your recommendation means a lot to me, and I’m here for you anytime you need assistance!"
Jorge Martínez
November 19, 2025
"Amazing staff!! Evan Barnes has gone above and beyond to explain to me and help me find the best insurance policy to best suit my families needs! Would 100% recommend this agency and even more Evan, he will take amazing care of you!!"
"Thank you so much for your kind words and wonderful review! We’re thrilled to hear that Evan went above and beyond to help you find the perfect insurance policy for your family. Your recommendation means a lot to us, and we’re grateful to have the opportunity to serve you!"
Barbara Herrera
November 18, 2025
"Sarah was a pleasure to work with and was highly recommend my neighbor, who is also named Sarah! She was very knowledgeable, was able to answer all my questions and explained some of the policy benefits that I didn’t really understand or have included in my previous policy. Unfortunately, the numbers didn’t work for me so I didn’t Actually contract with her for my new insurance policy. However, I felt she was so competent that I asked her to follow up with me next year before I renew again to see if we could possibly make a deal. That has never happened to me before in dealing with a home insurance quote!"
"Thank you so much for your thoughtful and detailed review! We're thrilled to hear that Sarah was able to provide clear explanations and valuable insights into your policy options. It's wonderful to know she made such a positive impression, even if the numbers didn't work out this time. We truly appreciate your openness to reconnect next year, and Sarah will be sure to follow up with you when the time comes. Your feedback means a lot to us and motivates us to continue delivering exceptional service!"
Cory Lamun
November 16, 2025
"great customer service. great staff"
"Thank you for the wonderful 5-star review Cory! We're thrilled to hear you had a great experience with our customer service and team. We appreciate your support and look forward to serving you again!"
Jesse
November 15, 2025
"Evan is super helpful!"
"Thank you so much for your 5 star review Jesse! I’m glad to hear that Evan was super helpful. We appreciate your kind words and look forward to continuing to support you!"
Juli Dalley
November 14, 2025
"Had a great experience getting lowered insurance rates. Evan was super helpful!"
"Thank you for the fantastic 5-star review! We're thrilled to hear that Evan was super helpful and that you had a great experience lowering your insurance rates. "
Skylar H
November 14, 2025
"I had a great experience working with Evan. He was beyond helpful and knowledgeable and really walked me through everything as I was lowkeyly clueless. He also got me a great rate, what more can u ask for"
"Thank you so much for your wonderful 5-star review! We're delighted to hear that Evan was helpful, knowledgeable, and guided you through the process with ease. We're also glad he was able to secure a great rate for you. We look forward to assisting with all of your insurance and financial services needs! "
Shaun Robertson
November 14, 2025
"Love this team! Always there to help when I need it"
"We’re so happy to hear you had a great experience with our team! Your kind words mean a lot to us, and we’re always here whenever you need assistance. Thanks for the wonderful review!"
Spencer Drabik
November 14, 2025
"so helpful thanks Sarah"
"Thanks so much for your wonderful review! We're thrilled to hear Sarah was able to assist you. We truly appreciate you taking the time to share your experience!"
Murali Kondepati
November 14, 2025
"Chris Rose helped me on Home and Auto insurance. He is very knowledgeable on various options and it helped me choose the coverage I needed on both . Thanks Chris"
"Thank you for your kind review! We're glad Chris Rose was able to guide you through your Home and Auto insurance options and help you find the right coverage. We appreciate your trust and support!"
Richard Rose
November 14, 2025
"Upon discovering our Association required a surety bond, we contacted State Farm. Our Account Manager, Chris, provided exceptional service, demonstrating a clear understanding of our needs and offering valuable insights that proved highly beneficial. We greatly appreciate the professional guidance and excellent service provided."
"Thank you for your thoughtful review! We're delighted to hear that Chris provided exceptional service and valuable guidance for your Association’s surety bond needs. It’s our pleasure to support you, and we truly appreciate your kind words and trust in us."
Nina Rose Peña
November 14, 2025
"Excellent service every time!! I always appreciate how Christopher always remembers details about my life and family and really cares about serving us - it’s like I’ve known him my whole life!"
"Thank you so much for your wonderful review Nina! We're thrilled to hear that Christopher’s personalized care and attention to detail make such a positive impact. We truly appreciate your continued trust and support!"
Marie Vela
November 5, 2025
"Shout out to Kyle for saving me on A LOT OF MONEY! Not only did he help me out he also took care of my father in law! Strongly recommend everyone in this office, they are ALL AMAZING!"
"Marie, thank you for your wonderful feedback! I'm happy to hear that Kyle was able to assist both you and your father-in-law with your insurance needs. Our team is dedicated to providing exceptional service, and your recommendation means a lot to us. Let us know if there's anything else we can do for you!"
Lauren Gabaldon
November 5, 2025
"I’ve had a wonderful experience with State Farm, especially thanks to my agent! They are always patient, helpful, and take the time to make sure I understand everything. Grateful for the great service!"
"Thank you, Lauren! I'm happy to hear about your wonderful experience with our office. It's fantastic that you found our team patient and helpful. We’re always here to assist with any questions or needs you might have. Thanks for choosing us!"