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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Shoichiro Tani

March 28, 2024

5  out of  5 rating by Shoichiro Tani
"That was an amazing experience. I believe the "communication" with the representative at State Farm, including in-person, is really nice for us to understand, compare, or make sure about policies. I do recommend this company, particularly to those who are not so familiar with insurances. In addition, insurance fee was also comparable with other major companies. No reason to rate them less than 5 stars!"
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Thanh Phu Nguyen

March 15, 2024

5  out of  5 rating by Thanh Phu Nguyen
"Nice!! they are very patient to help me, as well as good service."
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Owais Aziz Ahmed

March 14, 2024

5  out of  5 rating by Owais Aziz Ahmed
"I just met Laura Chicarello from State Farm insurance and she was really helpful in guiding me the auto quote. I definitely recommend her for better quotes ."
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Danielle White

March 8, 2024

5  out of  5 rating by Danielle White
"I recently moved to Texas from another state and was informed by my previous State Farm agent that I would have to rewrite my policy with a new agent here in Texas. I haven't had the best experience with my former agent, so I started looking at different insurance companies. Before I'd made a decision, Chris called me from Natalie's office to get the ball rolling on switching me over within State Farm. I was very impressed by how courteous and professional he was and I appreciated that he took the initiative. Chris answered all of my questions clearly and was patient with me when I needed to look up certain information for him. He was also kind enough to ask me how my day was going and how I'm liking Texas. It was clear to me that if I work with them, I will have a much better experience than I had with my previous agent. I'm grateful he reached out to me!"
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Danny Ticer

March 6, 2024

5  out of  5 rating by Danny Ticer
"Kyle at State Farm is very professional and informative to whatever insurance need. He describes everything in depth to ensure all your needs are covered. Thanks for all you do Kyle."
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Jerónimo Jugo

February 13, 2024

5  out of  5 rating by Jerónimo Jugo
"I was shopping around for an Insuarance and I’m glad I found this State Farm agent, they offered the best deal and after becoming a customer, they invited me to their office, I met Natalie, we reviewed the policy and she recommended great benefits for me and my family. Is nice to have a personalized service, great job 👏…"
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Pearl Kothari

February 7, 2024

5  out of  5 rating by Pearl Kothari
"Laura was great! She was so kind and patient and she got me an amazing deal"
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jerry brennan

February 6, 2024

5  out of  5 rating by jerry brennan
"I've worked with this group since March of 2023. When I first met with them we reviewed my automobile insurance and they were able to save me substantial money from my previous insurance. I recently experienced a home disaster, with the first floor of my home being flooded. I worked with Rebecca with a couple of issues and she went out of her way to call my insurance adjuster to help speed up the temporary housing process. Everyone at the office is knowledgeable, professional and friendly. If you looking for insurance help, check them out."
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Melissa Taylor

February 1, 2024

5  out of  5 rating by Melissa Taylor
"Natalie and her team are always responsive and willing to help. Best customer service around!"
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Kevin Chou

February 1, 2024

5  out of  5 rating by Kevin Chou
"How do I start this… first I call to the office not knowing how to start, completely clueless. I quickly got transferred to Chris, who is down to earth, very informative, and detail to attention to all my needs. We called in during our lunch, and Chris made us feel like we are chatting with an old friend at the same table. He is definitely awesome and I will stay with him as long as possible knowing he will be on my side at all time."
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Viewtiful Chaos (Michael Funk)

February 1, 2024

5  out of  5 rating by Viewtiful Chaos (Michael Funk)
"I had a fantastic experience working with Chris from State Farm to find a car insurance policy that beat fit my needs. Chris was easy to talk to, very supportive, and I found him relatable. I was able to get my car insurance coverage for just under $150 per month that my bank required for the loan on my vehicles. Thanks Chris for your help!"
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Tom G

January 19, 2024

1  out of  5 rating by Tom G
"Arrggg... sends email spam without anyway to opt out."
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Rita Egeland

December 19, 2023

5  out of  5 rating by Rita Egeland
"Always so responsive and professional!"
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Benjamin

December 7, 2023

5  out of  5 rating by Benjamin
"Natalie is the best! She will always go the extra mile to explain coverages. I have used her for years and would recommend her to anyone."
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Vinoth Kumar K V

December 6, 2023

5  out of  5 rating by Vinoth Kumar K V
"Prompt reply, quick service I recommended many friends to them."
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Arun Singla

November 17, 2023

5  out of  5 rating by Arun Singla
"Chris go beyond his support hours to assist and helped us with car insurance. He is soft spoken and knowledgeable person and deserve a good rating. Chris is super responsive and quick."
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Delano Capwel

November 15, 2023

5  out of  5 rating by Delano Capwel
"Very caring people. They give you what is best for you."
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Laila Moore

November 15, 2023

5  out of  5 rating by Laila Moore
"State Farmn Natalie Burkauter office has been amazing. Kyle was so helpful and saved me a TON of money without lowering my coverage. Highly recommend!"
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Karen Lopez

November 15, 2023

5  out of  5 rating by Karen Lopez
"I had a wonderful experience with Kyle! He was able to explain some options I had for my home and auto! Thank you so much for the friendly and fun experience! Will definitely bring my family on as well!"
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Rosalyn Mayfield

November 11, 2023

5  out of  5 rating by Rosalyn Mayfield
"Laura at the State Farm office was just amazing! She handled everything for us remotely. She was very pleasant and extremely helpful. Thank you Laura for everything you have done to make our move to Coppell so easy!"
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Alan Arroyo

November 9, 2023

5  out of  5 rating by Alan Arroyo
"Swapped from a different agency. Natalie and Kyle were a terrific help and we're very attentive. Can't recommend enough."
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Gail M

November 2, 2023

5  out of  5 rating by Gail M
"Chris has been super helpful and patient with us!"
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Bobby Metzinger

October 27, 2023

5  out of  5 rating by Bobby Metzinger
"Wonderful people!! Terryn was great to work with and made the transition from my existing State Farm agent in VA to Texas a breeze!"
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Carol Dozier

October 25, 2023

5  out of  5 rating by Carol Dozier
"Laura was great and very talented in her job, you need more like her!"
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Sreenath Reddy Vuske

October 23, 2023

5  out of  5 rating by Sreenath Reddy Vuske
"Great team and great support. Provided a very competitive Auto and Home insurance with continuous support. Professional and great to work with. Thank you."