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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Anurag Gudipati

Anurag Gudipati

January 9, 2025

5  out of  5
rating by Anurag Gudipati
"Thanks to Chris Rose for helping me with all the request I had."
We responded:
"Thank you for your kind words! We're glad Chris was able to assist you with everything you needed. We appreciate your feedback!"
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Blake Mclester

January 8, 2025

5  out of  5
rating by Blake Mclester
"Always been helpful and kind! Highly recommend Rebecca! Thank you to all!"
We responded:
"Thank you so much for your kind words and recommendation, Blake! We're thrilled to hear you've had a great experience with Rebecca and our team. We truly appreciate your support!"
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Lo Lo

January 7, 2025

5  out of  5
rating by Lo Lo
"I very much enjoyed my stress-free experience signing up for State Farm Auto Insurance. I was serviced by Anthony and he was knowledgeable, professional, and patient as he answered all of my questions and addressed my concerns. I'm glad to have chosen State Farm as my auto insurance provider."
We responded:
"Thank you for sharing your wonderful experience with us! We're thrilled to hear that Anthony provided you with knowledgeable, professional, and patient service, making your sign-up process stress-free. At State Farm, we strive to ensure our customers feel confident and supported every step of the way. We're glad to have you as a valued customer. If you need any assistance in the future, don't hesitate to reach out. Drive safely!"
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barbara joynt

January 3, 2025

5  out of  5
rating by barbara joynt
"I called Rebecca today ro discuss my coverages. She was so helpful and patient as I asked her multiple scenarios. She offered guidance and educated me throughout the conversation. Natalie is awesome as she had a stable staff and business. I highly recommend them!!"
We responded:
"Thank you so much for your 5 star review for Natalie Burkhaulter State Farm and for your great comments! We are so happy to be your new local agent and are here to assist with any insurance questions or needs. Please stop by the office, call, text, or email whenever we can help!"
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sam amsavelu

December 17, 2024

5  out of  5
rating by sam amsavelu
"Excellent support from Sarah Swords. Appreciating her patience and her valuable support to me to get the right policies. Thanks again Sarah."
We responded:
"Thank you for your wonderful review Sam! We are thrilled to hear that Sarah was able to assist in getting the right coverage in place for you. Welcome to our State Farm family!"
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Joe Lazaro

December 16, 2024

5  out of  5
rating by Joe Lazaro
"Sarah is amazing to work with. She made the process of getting new insurance simple. She followed up regularly to see if I had any questions. Overall good experience. State Farm is lucky to have her"
We responded:
"Thank you for your 5 star review Joe! We are so happy to hear Sarah was able to make getting your auto insurance simple! We are excited to have you as part of our State Farm family and look forward to assisting with all of your insurance and financial services needs!"
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Tirupati Ravuri

December 13, 2024

5  out of  5
rating by Tirupati Ravuri
"Contacted Sarah ( insurance agent ) for car insurance , she listen to my needs and concerns. She demonstrate a good understanding of the insurance products what they were offering. Agent was transparent about policy terms, conditions, and limitations. She ( agent ) was courteous, respectful, and professional in their interactions with me. I am very satisfied with the agent's service and the insurance policy they provided."
We responded:
"Thank you for your wonderful review Tirupati! We are thrilled to have you as part of our State Farm family and to be your new local agent. We look forward to assisting you with all of your insurance and financial services needs! "
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Elem Juliet

December 9, 2024

5  out of  5
rating by Elem Juliet
"I had a good time talking with miss Sarah, she was so helpful and I was able to get what I was looking for. 😊"
We responded:
"We’re thrilled to hear that Sarah was able to assist you and make your experience a positive one, Elem. We strive to provide helpful and personalized service. If you need further assistance or have any questions, don’t hesitate to reach out. We appreciate your continued reliance on us!"
Profile photo of Jikky Sanjay Kuruvilla

Jikky Sanjay Kuruvilla

December 9, 2024

5  out of  5
rating by Jikky Sanjay Kuruvilla
"Recently took my auto policy with them. Sarah is my account manager. She is a good person to work with, as are the others, in this office. Good team overall. I like the fact that they ask their superiors if they don't know something rather than take decisions or comitt , without confirming. Had the pleasure of meeting Natalie as well, a couple of days ago. She is also someone who understands. I like the sales drive she has. Generally this a good place to get your insurance needs taken care of, if you want to with State Farm. I'd definitely recommend to work with them, if you get a chance to."
We responded:
"Thank you, Jikky, for your wonderful review! I'm glad to hear that Sarah and the rest of our team have made a positive impression on you. It's great to know that our approach to seeking confirmation when needed is appreciated. It was a pleasure meeting you as well, and I'm happy you found our office to be a good place for your insurance needs. Your recommendation means a lot to us. If you ever have any questions or need further assistance, we're here to help!"
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Rockie Wil

November 11, 2024

5  out of  5
rating by Rockie Wil
"Sarah was very helpful, patient and pleasant to work with. Outstanding customer service."
We responded:
"Sarah is indeed a valuable member of our team, and I'm glad she could assist you so effectively. Your kind words about her helpfulness and patience mean a lot to us. We're grateful for your feedback and look forward to serving you again in the future. - Natalie Burkhaulter - State Farm Insurance Agent, Coppell, TX"
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joseph ryan

October 30, 2024

5  out of  5
rating by joseph ryan
"Natalie has been a big help in making sure my rates are low and my policies are up to date. I appreciate her and definitely recommend State Farm with her."
We responded:
"Thank you, Joseph! I'm glad we could help keep your rates low and ensure your policies are current. Your recommendation means a lot. If you ever need further assistance, our office is here for you. - Natalie Burkhaulter - State Farm Insurance Agent, Coppell, TX"
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Luis Aguilar

October 24, 2024

5  out of  5
rating by Luis Aguilar
"They are the best, I'm glad I switched from a different insurance. Now I really feel covered!"
We responded:
"Luis, I'm so glad you made the switch and feel truly covered with us. Your satisfaction means a lot to our team. If you ever need anything, we're here to help! - Natalie Burkhaulter - State Farm Insurance Agent, Coppell, TX"
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Dmitriy Dubovskiy

October 16, 2024

5  out of  5
rating by Dmitriy Dubovskiy
"Thank you, Chris, for the excellent service! When I was unable to visit the office due to illness, Chris helped me set up my insurance entirely online. His attention to detail and professionalism were truly impressive. I highly recommend Chris and the team, they provide top-notch service. If you're looking for quality, don’t hesitate to visit their office. You'll be in great hands!"
We responded:
"Chris and the team are grateful for your kind words, Dmitriy! We're happy to know that Chris could assist you online when you couldn't visit the office. His attention to detail and professionalism are qualities we value highly. Thank you for recommending us and for your trust in our services. If you need any further assistance, don't hesitate to reach out. - Natalie Burkhaulter - State Farm Insurance Agent, Coppell, TX"
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Davonna Kovalic

October 10, 2024

5  out of  5
rating by Davonna Kovalic
"State Farm has covered our insurance needs for many years and we have always been very well taken care of. Most especially we would like to recognize Rebecca for always being so friendly and helpful when we call. She is simply the best!"
Profile photo of Brett Parks

Brett Parks

September 19, 2024

5  out of  5
rating by Brett Parks
"Chris Rose was awesome and couldn’t have made the process of getting home insurance easier, he was also able to save us money by switching to state farm for our Auto as well as the home insurance. Thanks again Chris!"
We responded:
"Brett, thank you for sharing your positive experience! I'm glad Chris Rose made the process of getting home insurance so easy and helped you save money on both home and auto insurance. We appreciate your trust in our office and are here for any future needs or questions. - Natalie Burkhaulter - State Farm Insurance Agent, Coppell, TX"
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Julia Davis

August 20, 2024

5  out of  5
rating by Julia Davis
"Chris was very helpful and nice. The process was fast and efficient."
We responded:
"Julia, thank you for your wonderful review. I'm glad Chris could assist you efficiently and make the process smooth. We appreciate your feedback and look forward to helping you with any future needs. - Natalie Burkhaulter - State Farm Insurance Agent, Coppell, TX"
Profile photo of Jon Wilson

Jon Wilson

August 19, 2024

5  out of  5
rating by Jon Wilson
"No one wants to make an insurance claim! But our experience with Natalie Burkhaulter's State Farm office has been beyond amazing Kyle and Rebecca are astounding! The customer service, and follow up are above and beyond the call of duty. We are over 100% satisfied with the process, but the speed and the efficiency are nothing short of spectacular"
We responded:
"Jon, thank you for your wonderful review. I'm glad to hear that Kyle and Rebecca provided you with exceptional service. Your satisfaction with the speed and efficiency of our process means a lot to us. If you need any further assistance, our office is here to help. - Natalie Burkhaulter - State Farm Insurance Agent, Coppell, TX"
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Amanda Willis

August 16, 2024

5  out of  5
rating by Amanda Willis
"I have had the best experience with Natalie. They have always gone above and beyond for us."
We responded:
"Hey Amanda, I'm glad you had such a positive experience with our office. We always strive to go above and beyond for our clients. Thanks for sharing your feedback! If you ever need anything else, we're here to help. - Natalie Burkhaulter - State Farm Insurance Agent, Coppell, TX"
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Vamsi Yerram

August 15, 2024

5  out of  5
rating by Vamsi Yerram
"Have very good experience with this team and quick responders."
We responded:
"Vamsi, thanks for the awesome review! I'm glad you had a good experience with our team and found us to be quick responders. If you need anything else, we're here to help. - Natalie Burkhaulter - State Farm Insurance Agent, Coppell, TX"
Profile photo of Nancy Cable

Nancy Cable

August 12, 2024

5  out of  5
rating by Nancy Cable
"Natalie and her team are wonderful to work with! They review all the details to make sure you are getting the best coverage at the lowest price. We have 3 cars insured with State Farm and received a 20% decrease in our next 6 month policy! Who doesn't love a price decrease? Highly recommend you give Natalie a call first before you renew with your current provider!"
We responded:
"Hey Nancy, Thanks so much for your awesome review! I'm glad you found our team wonderful to work with and that we could help you get the best coverage at a lower price. A 20% decrease on your policy is fantastic! We appreciate your recommendation and are always here if you need anything. - Natalie Burkhaulter - State Farm Insurance Agent, Coppell, TX"
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Joshua Buffington

July 26, 2024

5  out of  5
rating by Joshua Buffington
"Natalie and her team are amazing! They are honest about what the best options for me and my family are, and on top of making sure that we are set up with the right policies. Natalie goes above and beyond. 10/10 recommend her and her team as your StateFarm agent."
We responded:
"Hey Joshua! Thanks so much for the awesome review! I'm glad to hear that you and your family are happy with the policies and service we provide. We always strive to go above and beyond for our customers. If you ever need anything else, don't hesitate to reach out. - Natalie Burkhaulter - State Farm Insurance Agent, Coppell, TX"
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neal skinner

July 26, 2024

5  out of  5
rating by neal skinner
"I have had nothing but good experiences with the Natalie Burkhaulter State Farm agency. Rebecca is great and has helped me immensely in making my claim and getting my car repaired."
We responded:
"Hey Neal, thanks a bunch for the awesome review! I'm so happy to know you've had great experiences with our agency. Rebecca is indeed fantastic, and I'm glad she could help you with your claim and car repairs. If you ever need anything else, we're here for you! - Natalie Burkhaulter - State Farm Insurance Agent, Coppell, TX"
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Varón Perea

July 23, 2024

5  out of  5
rating by Varón Perea
"As a first time insurance policy holder, Chris was very helpful with getting me all set up with complete coverage with my BMW. He answered all my questions and made the process very easy for me."
We responded:
"Hey Varón, Thanks a bunch for the awesome review! I'm so happy Chris could help you get set up with complete coverage for your BMW and make the process easy. If you ever have more questions or need further assistance, feel free to reach out anytime! - Natalie Burkhaulter - State Farm Insurance Agent, Coppell, TX"
Profile photo of Rajamanickam Thirumurthy

Rajamanickam Thirumurthy

July 15, 2024

5  out of  5
rating by Rajamanickam Thirumurthy
"Great support!!"
We responded:
"Thank you for the great support, Rajamanickam! We are glad to hear you had a positive experience with our team. We are here for you whenever you need assistance in the future. Natalie Burkhaulter - State Farm Insurance Agent, Coppell, TX"
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Sy Al

July 15, 2024

5  out of  5
rating by Sy Al
"Loved working with Natalie Burkhaulter and her team, positive , polite , non pushy professionals. Thank You all."
We responded:
"Thank you, Sy! We are glad you found our team positive, polite, and non-pushy. We are happy to have been of service to you. - Natalie Burkhaulter - State Farm Insurance Agent, Coppell, TX"